How to Get Office Cleaning
Contracts – Cleaning Support Services
An article based on Nancy
Lovering’s blog.
Grow your cleaning business
with new office cleaning contracts.
In the entrepreneurial
world, maintaining a competitive presence is crucial for the survival of your
business. Office cleaning contracts are a stable and ubiquitous source of
potential revenue. Market your cleaning company to acquire new clientele and
enjoy continued success.
Step 1
Prepare marketing materials
and pricing and service structures. Write a company biography, mission
statement and service description. Prepare paper promotional materials, such as
business cards, fliers and rate sheets. Build an online presence through a company
website, Twitter account and Facebook page.
Step 2
Create a leads database.
Use a software program that allows you to enter fields such as dates,
addresses, telephone numbers, contact names and notes for contact history.
Populate your database with information from companies that meet your criteria,
such as building of a certain size or in a location within your proposed
service area. Collect this information from Internet and phone directory
resources or by driving by businesses.
Step 3
Contact the companies in
your database and ask if they are currently satisfied with their cleaning
services. If they are not, ask if they would like to schedule a free, no
obligation quote. If they are, recommend a quote anyway for their files in case
their cleaning arrangements change. If they would like a quote, schedule a
mutually convenient time to meet at their business location.
Step 4
Walk through their premises
with the person responsible for overseeing the company's cleaning service.
Discuss the details of their requirements, such as frequency of service,
preferred scheduling and types of cleaning needed. Return to your office with
this information and prepare a detailed quotation tailored to their needs.
Deliver the quote in person if possible: the more positive face-to-face contact
you make, the more likely your company will be remembered.
Step 5
Follow up on your delivered
quote. If they have chosen an alternate arrangement, politely ask why: tell
them it would help you to know why your quote was not selected. Ask them if you
may contact them again in the future. Offer this follow-up call as a
convenience to them, in case the company they have chosen is no longer able to
clean for them. If you have done your job well, with professionalism and
courtesy, they will likely agree to future contact. If so, schedule a follow-up
call in six months to offer an up-to-date quote. If they have chosen your
company to provide cleaning for them, discuss details pertaining to the
commencement of your services.
Step 6
Ask your existing clients
for referrals. A satisfied customer makes an excellent reference and could
generate new business for your company.
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